Join Us at ARPA 2021

Join our team members Jaclyn Neumann and Shelly Stranaghan at the Alberta Recreation and Parks Association conference for their workshop on the ‘Rebuilding Fitness & Aquatic Membership Post Pandemic.’

Saturday October 30 @ 10:00am – 11:00am
Saddleback Trail Room – Fairmont Lake Louise

This workshop will review the framework for creating a post-pandemic fitness community where your members exhibit a strong sense of belonging, commitment and loyalty. We will be discussing the ‘new member’ profile. How have members’ needs changed post-pandemic and how to engage and retain your fitness members. Next, we will explore the importance of realigning your fitness values and purpose with your new member profile and with your staff. After months of shutdowns, this will be an essential step in reviving your organization’s culture. We will be presenting our framework for fitness member engagement outlining strategies and tools to connect, stay connected and be engaged. We will also be identifying reasons for fitness member disengagement and offers tools for managing members at risk. Finally, it would be remiss of us not to examine the role digital programming is now playing in the overall fitness member experience. 

We look forward to seeing you there.

Preparing To Reopen Our Industry

Apple Fitness Stores and LIV North Inc. are working with all facilities in Canada to ensure proper steps are taken to prepare for reopening this summer.

Below are some excellent resources from LIFE FITNESS providing reopening support tools.

If you require any more assistance with fitness equipment feel free to call anyone of our commercial team for assistance.

A full range of support tools from a variety of sources is available on our updated home screen at livnorth.com

Reopening Support Portal 

  • The portal includes equipment and service guidelines, approved cleaners, and sample in-facility assets to welcome back exercisers 

Reopening eBook

  • Like a guide or brochure, this eBook adds more detail and colour to the assets in the above portal (leans more heavily toward Club customers)

sales@applefitness.com

Alberta & Saskatchewan: 888-255-2298

British Columbia: 604-817-3024

Manitoba & Ontario: 877-348-4111

Social Togetherness

We’re all in this together. 

LIV North is proud of how our facility managers have responded since the onset of the COVID-19 pandemic.  Within a few days of all Client’s being required to shutdown fitness centres across the Country, LIV North staff began delivering their fitness & wellness programming remotely to our client’s members. In a time when everyone’s lives are disrupted, providing as much normality in our scheduling with the same friendly face and being able to bring a sense of community in a stressful time.

One corporate account, Rogers Communications, has always been deeply committed to keeping their employees as engaged and healthy as possible and during this time is no different.  Since the shutdown of their corporate fitness centres, LIV North immediately started engaging remotely with members, signing up over 200 people to a challenge on the first day. Today nearly 2,000 employees are engaged with online and virtual fitness classes.  These classes are not only being provided to members belonging to any of their corporate fitness facilities within the GTA and Montreal, but all employees. According to Lisa Kendall, VP, Amenities, LIV North “ the feedback from Rogers employees is inspiring and about ⅓ of  the people enrolled are not regular members of a club.”

The Rogers Communications program is one of about 40 similar programs that are being performed daily in the homes of our employees. Once facility closures were announced, the LIV North team was communicating over the weekend with all facilities across Canada and by the following Monday had a plan put together to keep members connected. 

The LIV North Amenities staff started to share ideas from the beginning of this pandemic and are now communicating online twice a week as a team of instructors to share ideas and successes. “LIV North has an amazing pool of talented instructors operating in a wide range of facilities across Canada, We are catering to a variety of needs and dealing with various types of communities daily with an amazing pool of instructors from across Canada.” Kendall states. 

Not only has LIV North redeployed our programming but we have re-designed many programs so they can be offered as “family friendly”. For example, we have a family friendly Amazing Race challenge with Honda employees, afternoon stretch breaks are being enjoyed by all family members and our core conditioning programs are now being offered to varsity and high school athletes who are staying at home. Classes range from Stretch and tone, AtHome Boxercise and many more that are posted on our clients members schedule.

Other facilities are also engaged in providing programs for social connection across multiple social platforms. For example, Miles Nadel launched an online hockey league for members with an amazing response. All LIV North facilities are getting together and running  a Goofy Plank Challenge #goofyplankchallenge This is run across Instagram with a target of 5000 people submitting entries showing themselves planking in a fun and creative way. Check out our first goofyplank doing a breakfast plank!

Stay tuned for more details on our #goofyplankchallenge.

Stay abreast of our many new opportunities through our instagram or blog on the LIV North website.  www.livnorth.com

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